How do I get into the pool? Do you provide Membership IDs?
Our members are registered in the MemberSplash system. You will want to download the MemberSplash mobile app, and you can log in with the same email address you used for your pool registration. Upload a profile picture for each family member in the app, and when you arrive at the pool, our staff will check you in.
I want to host a pool party – where can I get more information?
Please click this link for information about pool parties.
Can my babysitter come as a guest?
Yes! Babysitters and caretakers are welcome as guests. A $10 guest fee applies per day. You can purchase their guest pass in the MemberSplash app or they can check in at the entry table. You may also add your babysitter to your membership for $50.
What if I have more than 1 babysitter, whose name goes on the membership?
We can accommodate two babysitters per membership but only one babysitter may come to the pool per day. Please contact the membership coordinator in this special circumstance by emailing [email protected]
Can my spouse or significant other come as a guest?
Yes! You may choose to leave your spouse or significant other off the membership and they may come as your guest. A $10 guest fee will apply.
Can I get a weekday membership?
We offer full memberships only; weekday limited memberships are not available.
I am going away for July, can I get a credit to my membership?
Our pool memberships extend the entire pool season. We are not able to prorate memberships for any part of the summer.
How many guests can I bring per year?
We try our best to accommodate all requests for guests. However, guests may be restricted at busy times.
Is there adult swim time?
Yes! We offer adult-only swim times in the 5-foot pool hourly throughout each day.
Is there adult lap lane? What time?
Yes! We reserve one lane in the big pool for adult lap swimming. This lap lane can be used on a first come, first served basis at all times.
Is there swim team and how can I register?
Yes! We have an excellent swim team program. For more info click the swim team tab.
Are there chairs? Umbrellas?
Traditionally members bring their own chairs. Umbrellas are provided and set up on a first come first serve basis. FCC is not responsible for personal property left on pool grounds.
Do babies need to be registered as paid members?
If a child is under 2 years old by the time the season starts on June 2, you are welcome to bring them for free, and do not need to add them as a member on your account.
When can my child swim in the big pool?
Children must be potty trained and no longer wearing diapers to swim in the big pool. Children must also be able to swim unassisted without any flotation device or an adult must be in the water with the child.
Children may swim in the diving-well (12 foot) upon successful completion of a swim test given by a lifeguard. The test requires the child to successfully swim the full length of the big pool without stopping or touching the bottom or sides. Upon completion, the child will receive a blue band and will be allowed to use the diving board and free swim in the 12-foot area.
No diapers are allowed in the main pool or 5ft pool.
Are floats allowed in the pools?
In the larger pools, each balls and small floats are allowed, however, if the pool is crowded, we might ask for them to be removed. In the baby pool, very small inner tubes and wearable swimmies are allowed, but large rafts, large animals, etc are a safety issue and not permitted.
Do you offer swim lessons?
Private swim lessons can be arranged by contacting our lifeguards directly. Look for information to be posted on the cork board by the front gate at the beginning of the summer.
Can I request a refund for my membership?
No. Memberships are non-refundable. Please keep this in mind when registering.
